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TheCyberhood

HOA, Condo, and Community Website Design

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FAQ – Online Community Websites

What is a dynamic web page and why is it better?

A Virtual Community website uses dynamic pages. A dynamic web page is built FRESH every time a user requests a page. It uses database technology, which takes information from a community’s private database and creates a new web page every time it is requested. This is better than the traditional web page because the community's latest information can be updated and distributed quicker. Thus providing your own major news web site at a fraction of the price of other community web sites.

How do I register my community name?

We will register it during the set up process. We request that you provide us with your top three choices, in a priority order. Consider using a top-level domain name such as, YourCommunity.com. Don't forget, .net, .org or other extensions are also options. You can register your own domain name and tell us what it is. Then you will be responsible for renewals and email setup with your own registrar.

How much does it cost to register my community name?

For a limited time, the initial registration for the first year is free (if we register your name). After the first year the yearly registration fee is $35 a year if we maintain the domain name for you. You can register it your self if you wish.

Can we add pictures to our site?

The best community websites allow you to upload images to be used on your site. We can also create custom images or design your community logo.

I only have 50 homes in my community. Can I still get a virtual community Web site?

Yes. A community of any size can get a virtual community web site. Large or small, this new communications medium can benefit everyone.

Can you customize changes specifically for a local community website?

Yes. Most customizations can be easily accomplished by our Tech Support staff. Just ask us what you want. In some cases, a request may be referred to our engineering department for design changes. In those cases, an additional charge may be added. After you describe the change request, we will diagnose the request and provide an estimate of the cost to provide a customized solution for you.

Do you set up the web page?

Yes. We will customize and setup a site to your specifications. You pick themes and supply logos or pictures and we will do the initial setup, with your help and directions.

Who handles site changes?

TheCyberhood provides an administrator, dedicated to your community, for any site change.

How often are we billed?

The service fee is invoiced on a quarterly or yearly basis. If you wish to pay monthly via PayPal, we do offer a monthly online payment subscriptions. Discounts are available for online PayPal and advanced payments. We do accept all major credit cards and can do automatic billing to a credit card. Call us at 386-878-4295 for any billing questions.

Can the association sell advertisements to local businesses to defer any web costs?

Yes the community can set ad prices and sell ads on the web site. All transactions are between the association and the advertiser.

What is your Privacy Policy?

We do not share or sell your personal data. For a more detailed Privacy Policy click here

Do you have any community sites we can view?

Yes. We have many online community sites but we do not display them publicly on our main web site. Most of our sites maintain different levels of security access. For other examples or information, please send us an email request. Specify what kind of examples you would like to see (Home Owners Associations, Condos, Churches...)

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TechSupport@TheCyberhood.com

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